Memberships

Giraffe feeding fun with young child in African Rift Valley, Cheyenne Mountain Zoo

Value, plus fun.

Did you know a Zoo membership pays for itself in just two visits? More than that, $100,000 of membership revenue goes directly to the Zoo’s field conservation efforts!

As a member, you will enjoy the following:

RENEWING MEMBERS: – Have you recently renewed your membership with no change to your information? Continue to use your existing membership card as a part of our our “Go Green” initiative. If you no longer have your membership card – no problem! Simply bring a valid photo ID to the any admissions window for quick, easy check-in.
 

expand

Membership FAQs

Below you’ll find the most common questions from our Zoo members.
Visit the Member’s Only page for Zoo happenings, member events, benefits, privileges, programs and cards.
Contact Membership at: membership@cmzoo.org or call 719-424-7815, Monday – Friday, 8 a.m. – 5 p.m., MST.

expand

1) How long is my membership valid?

A membership is valid for one full year from the time of purchase. Renewing a membership early will keep the same expiration date as before.
expand

2) What is the best way to purchase / renew a membership?

You can purchase your membership online at any time (scroll down on this page for the membership options). Then just bring the confirmation email and a valid photo ID upon your next visit to the Zoo. A membership may also be purchased at the Zoo between 9 a.m. to 4 p.m. Please note, orders received in the mail can take up to 10 days to process. Once purchased a membership can be used by bringing a photo ID to the front gate – our staff will be happy to check you if you have not yet received your membership card.
expand

3) How many membership cards come with my membership?

All memberships come with one card; unless you choose to add a Third Adult (minimum age 18) to your membership for $49.50. Please note you do not need a membership card to enter the Zoo – bring a valid picture ID and members can be checked-in on our online database.
expand

4) How long will it take to get my new membership card?

Membership cards take between 7-10 days to process, not including post. Please allow approximately two weeks to receive your membership card. If you renewed your membership and your information remained the same, we ask that you continue to use your current membership card.
expand

5) How do I get a second membership card or replace a lost membership card?

Membership cards can be replaced for a $5 fee. You may request a duplicate card at the front entry between 9 a.m. to 4 p.m., every day, or call 719-424-7830 to pay with a credit card over the phone. If you have lost your membership card, don’t worry! You can still visit the Zoo and check in as a member with a valid photo ID.
expand

6) Why is there no expiration date on my membership card?

In order to make our membership cards more eco-friendly, they no longer feature an expiration date. If you’d like to know the expiration date of your membership, please call the membership office at 719-424-7815.
expand

7) Can I use my Cheyenne Mountain Zoo membership at other zoos?

No. Because we depend on admissions, memberships and donations to operate the Zoo, we are unable to participate in the reciprocity program.
expand

8) We recently renewed our membership, but now we are moving. What can we do?

You may “gift” the remainder of your membership to a family member, or friend.
expand

9) I joined at one level, but now my circumstances have changed. What can I do?

You may upgrade your membership at any time. You may also add one Third Adult to any membership at any time for an additional $49.50 (minimum age requirement is 18). Your upgraded membership will keep the original expiration date. You cannot downgrade a membership while it is active, but upon renewal you are welcome to change your membership level if necessary.
expand

10) Can I loan out my membership card to a family member or friend?

No. Your membership card(s) and associated privileges are not transferable to any other individual. To protect the rights of our members, you are required to show a valid photo ID at the time of your visit.
expand

11) Can a “Plus” person on a membership come by themselves or bring my kid(s)?

No. The primary card holder(s) listed on the membership card must be present in order to bring a “Plus” person. You may add one Third Adult to any membership at any time for an additional $49.50 (minimum age requirement is 18).
expand

12) I have a Third Adult on my membership. Can they bring the “Plus” person?

A Third Adult member cannot bring a “Plus” person to the Zoo. Only the primary card holder(s) can bring a guest with them each time they visit. A listed Third Adult can come to the Zoo by themselves without the primary card holder (minimum age requirement is 18).
expand

13)Who can attend members-only events?

Anyone listed on a membership (adults, children and Third Adults) can attend members-only events. Unless included on a ‘Plus’ membership (Individual Plus or Family Plus), no guests are admitted to members-only events.

Want to stay up on Member Events? As a current member with a valid email address, you will receive The Waterhole email newsletter once a month. You may subscribe now if you are not currently receiving The Waterhole emails. Or, check out the Members Only page, or the Events page to learn about what is new at the Zoo.

expand

14) As a member, where can I check in?

Members can use any open window at the front gate between 9 a.m. to 4 p.m. Please have your membership card and/or valid photo ID ready.
expand

15) Can I include my grandchildren on my membership even if they don’t live with me?

Yes. Grandchildren 18 and under can be listed on any level membership (except for the Individual Plus category).
expand

16) I have Mountaineer Sky Ride Day Pass. Who can ride?

Anyone listed on your membership can ride the Sky Ride for free during regular hours of operation. This includes ‘Plus’ guests on both the Individual Plus and/or Family Plus memberships and Third Adults. Additional guests are not covered on the pass.

*Please note, the pass does not include after-hours events or members-only events. Please visit the Sky Ride webpage for hours of operation and the number of riders per chair.

expand

17) What names are listed on a membership card?

The minimum age of a membership holder is 18. One adult (Individual Plus), two adults living in the same household (Family levels and higher) or a Third Adult added to a membership will be listed according to membership level. A membership card and/or valid photo ID are required for checking in.
expand

18) My child will be visiting the Zoo w/his school field trip, will our membership cover his visit?

School visits that include either a Zoo Exploration Tour or a Docent Led Tour are not included in your basic membership benefits.  Please click here for more information about school groups.
expand

19) Is there a discount on memberships for the military?

Yes. The military discount is $25 off any membership level. The military discount is offered to all active duty, veteran and retired military personnel any day of the year. Bring any of the following to qualify for the discount for you and your dependents living in the same household:

  • A valid military / retired military ID
  • A copy of your DD214
  • Your state driver’s license printed with veteran indicator or military identifier
  • Your ID issued by the VA, VFW or American Legion

 
This discount cannot be combined with other offers. The purchaser of the membership must be military; it is not applicable to the gift recipient. Please call 719-424-7815 for more information.

expand

20) Can I apply my tickets toward a membership?

Yes. Admission may be applied toward a new membership within 14 days. Please call 719-424-7830 with an order number ready to upgrade admissions to a membership. Tickets applied must directly reflect guests covered under the membership being purchased (i.e. only two admission tickets can be applied to an Individual Plus membership versus a Family membership, which includes two adult admission and any child daily admission tickets purchased). Admission applied must be on one receipt.

 
expand

Membership Value

Zoo Membership pays for itself in only 2 visits!

Here’s the Math

Individual Plus Membership Value
Individual Plus Membership Value
Individual Plus Membership Value


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

You can also apply your admission & SAVE!

Apply your general admission tickets from your visit to the cost of a new Zoo membership for you and your family.
We’ll honor your receipt for 14 days after purchase. Restrictions may apply.

It’s this Easy

Simply email a copy of your receipt to: membership@cmzoo.org or call 719-424-7830
Note: Only one daytime visit on the same receipt is applicable to a membership. Tickets cannot be applied to online orders, you must contact us.

Enjoy the Benefits

Learn about all the amazing benefits you’ll receive as a Zoo member year long in the ‘Compare Membership Benefits’ expandable below.
 

Way Beyond Watching!

expand

Compare Membership Benefits & Prices

Member Benefits Individual Plus* $99.50 Family* $159 Grandparent* $159 Family Plus* $219 Conservator* $399 Patron* $769 Patron Gold* $1,519
Year-round free day-time admission Paw Paw Paw Paw Paw Paw Paw
Free admission to the Will Rogers Shrine Paw Paw Paw Paw Paw Paw Paw
$1 discounts on Mountaineer Sky Ride tickets Paw Paw Paw Paw Paw Paw Paw
10% members-only discount at Zoo gift shop Paw Paw Paw Paw Paw Paw Paw
Invitations to members-only Zoo events Paw Paw Paw Paw Paw Paw Paw
Discounts on Zoo educational programs & birthday parties Paw Paw Paw Paw Paw Paw Paw
Discounted tickets for Boo at the Zoo in October Paw Paw Paw Paw Paw Paw Paw
Special Zoo e-mail updates Paw Paw Paw Paw Paw Paw Paw
Unlimited visits to “Electric Safari” a wildly festive experience Paw Paw Paw Paw Paw Paw Paw
Exclusive members-only hours Paw Paw Paw Paw Paw Paw Paw
One free guest admission each visit (listed adult member must be present) Paw Paw
Two free guest admissions each visit (listed adult member must be present) Paw Paw Paw
Breakfast with Zoo President & CEO Paw
Exclusive Zoo gift Paw Paw
Patron appreciation dinner with President & CEO Paw Paw
Personally escorted Behind-the-Scenes Tour of the building or exhibit of your choice Paw

 

* A Family membership consist of one or two adults who live in the same household and any children 18 and under who live in that same household. A Grandparent membership consists of one or two adults in the same household and any grandchildren 18 and under (grandchildren do not need to live in that same household). A Third Adult addition to a membership is $49.50; only one per membership is allowed. The minimum age for a Third Adult is 18 with a valid photo ID. One Sky Ride Day Pass may be purchased per membership, and only in conjunction with a membership purchase, for an additional $35. Memberships do not include day care children. Children who are not in the household (i.e. daycare children, children babysat by family or friends, or nannies with a membership) are not covered as children under a family, grandparent or family plus membership held by the members of their household.

 

Become a Member!

  • Join or renew online below – or – download a Membership Form.
  •  

  • Apply your general admission tickets to the cost of a new Zoo membership. We’ll honor your receipt for 14 days after purchase. Please contact the Membership Office with an order number ready and we’ll apply the tickets over the phone. Tickets cannot be applied to online orders. Limits/exceptions apply; see Membership FAQ #20 above.
  •  

  • Please Note:
    • Membership cards require between 7 and 10 days to process, not including post.
    • Memberships cannot be refunded after purchase.
    • Prices and benefits subject to change.
    • Children who are not in the household (i.e. daycare children, children babysat by family or friends, or nannies with a membership) are NOT covered as children under a Family, Grandparent or Family Plus membership held by the members of their household.

     

    LEVEL DESCRIPTION COST

    INDIVIDUAL PLUS

    Unlimited daytime admission for one adult member.
    1 free guest admission each visit
    (listed adult on membership must be present).

    *Guests in addition to the one ‘Plus’ guest must pay
    admission fees to enter the Zoo.

     

     

    FAMILY

    Unlimited daytime admission for one or two adults living in the same household, and their children* 18 and under
    who live in that same household.

    *Children who are not in the household (i.e. daycare children, children babysat by family or friends, or nannies with a membership) are not covered as children under a Family Membership held by the members of their household.

     

    GRANDPARENT

    Unlimited daytime admission for one or two adults living in the same household, and any grandchildren* 18 and under
    (grandchildren do not have to live in that same household).

    *Children who are not listed on your membership (i.e. daycare children, children babysat by family or friends, or nannies with a membership) are not covered as grandchildren under a Grandparent Membership held by the members of their household.

     

    FAMILY PLUS

    Unlimited daytime admission for one or two adults who live in the same household, and their children* 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

    Member benefits include:
    One free guest admission each visit
    (listed adult on the membership card must be present).

    *Children who are not in the household (i.e. daycare children, children babysat by family or friends, or nannies with a membership) are not covered as children under a Family Plus Membership held by the members of their household.

     

    CONSERVATOR

    Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

    Member benefits include:
    Two free guest admissions each visit (listed adult on the membership card must be present).
    Free shuttle rides (seasonal, weather dependent)
    Invitation to Conservator Breakfast with Zoo President and CEO

     

     

    PATRON

    Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

    Member benefits include:
    Two free guest admissions each visit (listed adult on the membership card must be present)
    Free shuttle rides (seasonal, weather dependent)
    Exclusive zoo gift
    Invitation to Patron appreciation dinner with Zoo President and CEO

     

     

    PATRON GOLD

    Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

    Member benefits include:
    Two free guest admissions each visit (listed adult on the membership card must be present)
    Free shuttle rides (seasonal, weather dependent)
    Exclusive Zoo gift
    Invitation to Patron appreciation dinner with Zoo President and CEO
    Personally escorted behind-the-scenes tour of facility or exhibit of your choice

     

     

     

    Additional options for your Membership at time of purchase:

    ADD-ONS DESCRIPTION COST

    THIRD ADULT

    Unlimited daytime admission for one listed
    Third Adult on any membership level.

    (Option to add onto your Membership is at time of purchase.)




    $49.50
     

    SKY RIDE
    DAY PASS

    Unlimited free rides on the Mountaineer Sky Ride
    during regular hours.

    (Option to add onto your Membership is at time of purchase.)




    $35
     

    Way Beyond Watching!

    A Zoo membership is more than making memories that last a lifetime – $100,000 of membership revenue goes directly to the Zoo’s field conservation efforts. Our members are committed to saving species locally and globally!

    We Appreciate Your Support!