Accessibility-Special Needs

Cheyenne Mountain Zoo is committed to making the Zoo available and accessible to everyone.

 

Cheyenne Mountain Zoo abides by the American with Disabilities Act (ADA) and wants to insure every guest enjoys the Zoo. We hope you will find the access information you need below.

If you need help any time during your visit, contact us or call 719-633-9925.

 

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Wheelchairs & Strollers

Wheelchairs

Standard wheelchairs are available for rent at the Stroller Hut just past the Thundergod Gift Shop, after entering at the Admission gate. Check inside the Thundergod Gift Shop when closed and during the winter months. We do not have personal motorized vehicles for rent.

Cost: $15.00, no deposit required.

Stroller Rentals

Strollers are two-seaters and available for rent at the Stroller Hut just past Thundergod Gift Shop, after entering at the Admission gate – during the summer season. Check inside the Thundergod Gift Shop when closed and during the winter months.

Cost: $10.00 for strollers

Please contact our guest service manager at 719-424-7821, or e-mail jmajeske@cmzoo.org prior to your visit if other special assistance is needed.

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Service Animals

We welcome service animals that are trained to do work or perform tasks for people with disabilities. Individuals visiting the Zoo with the assistance of a service animal may only tour certain areas of the Zoo with their service animal. The Zoo can care for the service animal and provide staff guidance if you want to visit restricted areas.

Print or view the Cheyenne Mountain Zoo Map with Service Animal Areas. (Pets are not allowed inside the Zoo).

Please contact our guest service manager at 719-424-7821, or e-mail jmajeske@cmzoo.org for further assistance or information.

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Elevation – Getting Around the Zoo

The Zoo’s elevation rises from 6,714 feet at the front admission gate to nearly 7,000 feet above sea level at the Zoo’s highest points of Asian Highlands and Rocky Mountain Wild. With elevations of this magnitude, it’s important for guests to keep hydrated and not overdo it, especially if you are visiting from locales much lower in altitude than Cheyenne Mountain Zoo. Take your time while you experience an unforgettable adventure highlighted by the breathtaking mountain scenery of America’s mountain zoo!

Guests can also use the Zoo Shuttle to get around Zoo grounds. Please find Shuttle details under the Zoo Transportation expandable of this page.

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Zoo Transportation

Zoo Shuttle

Need help getting around the Zoo? Watch for stops marked with signs around the Zoo for the Shuttle.
Cost: $2 – includes an all day hand stamp.
Purchase Shuttle rides at Zoo admissions or with the Shuttle driver.
The Shuttle is available weather permitting and is wheelchair and stroller friendly.

 

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Parking

Cheyenne Mountain Zoo offers FREE parking for guests of America’s mountain Zoo. The Zoo recently updated the parking lot to add additional spaces. The lot can now accommodate approximately 700 vehicles.

Reserved parking spaces are also available for disabled guests, adjacent to the Zoo’s front admission gates.

Over-sized vehicles, vehicles with trailers and school buses are encouraged to use the southern section of the lot for parking at the Zoo.

If there are questions or parking requests with special needs, please contact Cheyenne Mountain Zoo’s Guest Services at 719-424-7821.

If you have any questions or comments please email us at info@cmzoo.org.