What’s Trending:

Upcoming dates for Zoo Crew and Junior Zoo Keeper application dates: (No late applications accepted.)

  • Winter 2025-2026 Session – Open to new applicants

    Applications open: September 1 – September 10, 2025
    Program runs: November 12, 2025 – February 13 2026

  • Spring 2026

    Applications open: December 10 – 20, 2025
    Program runs: February 14 – May 25, 2026
    (New applicants are not accepted for Spring, they must be returners from a previous season.)

  • Summer Session 2026 – Open to new applicants

    Applications open: February 1 – February 10, 2026
    Program runs: May 26 – August 7, 2026

  • Fall 2026

    Applications open: July 1 – July 10, 2026
    Program Runs: August 8 – November 13, 2026
    (New applicants are not accepted for Fall, they must be returners from a previous season.)

Teen Program FAQs

Questions
Answers
EdVenture Refunds, Cancellations or Changes

View or download our 2025 Zoo Camp Policies & Procedures Manual PDF

Refund Policy
A refund request must be received no less than TWO WEEKS prior to the start of the program. If approved, the Zoo will refund the amount of the fee minus 25% of the program fee. No refunds will be given after two weeks prior to the start of the program.

*If you are participating in an extended EdVenture Program (Zoo Crew, Junior Zookeeper, etc.) please send an email to the program specific supervisor to discuss refund options and policies.

We do not issue refunds for parties that do not show for their reservation. If you need to cancel or reschedule your event, please refer to the confirmation email received upon registration. For further inquiry, please email [email protected].

If the Zoo is closed due to inclement weather or other unforeseen events, we will issue you a full refund (less the non-refundable deposit) or you may reschedule the event to the next available date and apply all payments already made toward your reservation to the new reservation.

Program Cancellation
The Zoo reserves the right to cancel a program due to lack of enrollment or unforeseen circumstances in which the Zoo is closed. If the Zoo is closed due to inclement weather or other unforeseen events, we will issue you a full refund (less the non-refundable deposit) or you may reschedule the event to the next available date and apply all payments already made toward your reservation to the new reservation.