Accessibility
Cheyenne Mountain Zoo is committed to making the Zoo available and accessible to everyone. Cheyenne Mountain Zoo abides by the Americans with Disabilities Act (ADA) and wants to insure every guest enjoys the Zoo.
If you need help any time during your visit, contact us at 719-633-9925
FREE Parking
Cheyenne Mountain Zoo offers FREE parking for all Zoo guests (subject to availability).
- Due to limited parking availability, we cannot guarantee on-site parking for oversized vehicles, including buses, RVs, and trailers. We encourage you to call ahead to confirm if we can accommodate your vehicle prior to purchasing tickets.
- Guests with disabilities – reserved parking spaces are available adjacent to the Zoo’s front admission gates.
- Questions or parking requests with special needs – contact Guest Services at 719-633-9925
Elevation
The Zoo’s elevation rises from 6,714 feet at the front admission gate to nearly 7,000 feet above sea level at the Zoo’s highest points of Asian Highlands and Rocky Mountain Wild.
With elevations of this magnitude, it’s important for guests to:
- DRINK WATER – Keep hydrated by taking plenty of breaks to rehydrate with water.
- Take your time and don’t overdo it, especially if you are visiting from locations much lower in altitude than Cheyenne Mountain Zoo.
- Consider taking the Zoo Shuttle to get around Zoo grounds.
Guest Service Shuttle
Watch for stops marked with signs around the Zoo for the golf cart shuttle. This shuttle can drive guests between shuttle stops and help guests skip the longer hills at the Zoo, depending on the weather.
The shuttle is wheelchair and stroller friendly. 
Cost: $3 per person per day (includes an all-day hand stamp)
– Purchase shuttle rides at Zoo admissions or with the shuttle driver.
Schedule: (Weather permitting; not available when snow or inclement weather is present.)
– Summer months: Daily, weather permitting
– Winter months: Weekends only, weather permitting
Shuttle Stop Locations: Watch for Shuttle stop signs located around the Zoo.
See the Zoo Guest Map for 
shuttle stop location details.
Push Wheelchair Rental
Cost: $15 per day, no deposit required.
Location:
– Summer months: At the Stroller Hut just inside the Zoo past Thundergod Gift Shop.
– Winter months: (or if Stroller Hut is closed), inside the Thundergod Gift Shop.
Availability: No reservations, available on a first-come, first-served basis only.
Reference the Zoo Guest Map for location details.
Wagon Rental
Cost: $16 per day for either a one-seater -or- a two-seater wagon
Location:
– Summer months: At the Stroller Hut just inside the Zoo past Thundergod Gift Shop.
– Winter months: (or if Stroller Hut is closed), inside the Thundergod Gift Shop.
Availability: No reservations, available on a first-come, first-served basis only.
Reference the Zoo Guest Map for location detail.
Single-Person Motorized Scooter Rental (ECV)
Requirements: Must be 18 years of age with a valid government-issued photo ID, complete a training at time of rental, and submit this signed waiver
Cost: $35 per day for one seater (limit 400 pounds)
Location: At the Stroller Hut – just inside the Zoo past Thundergod Gift Shop.
Availability:
– No reservations, available on a first-come, first-served basis only.
– Weather permitting; not available when snow or inclement weather is present.
Reference the Zoo Guest Map for location detail.
Service Animals, Map & Guide
We welcome service animals that are trained to do work or perform tasks for people with disabilities. Individuals visiting the Zoo with the assistance of a service animal may only tour certain areas of the Zoo with their service animal in compliance with the ADA (see Service Dog Map & Guide for details). If you need assistance while within the Zoo, please call our admissions team at 719-633-9925, ext. 111. (Pets are not allowed inside the Zoo. Pets must also not be left in cars in our parking lot. We reserve the right to contact proper authorities if we see a pet left in a parked car unattended.)
Print / view the Cheyenne Mountain Zoo Service Dog Map & Guide PDF