Membership FAQs

As a member, where can I check-in?

Members can use any open window at the front gate between 9 a.m. to 4 p.m. Please have your membership card and/or valid photo ID ready.

Can I include my grandchildren on my membership even if they don't live with me?

Yes. Grandchildren 18 and under can be listed on any level membership (except for the Individual Plus category).

I have Mountaineer Sky Ride Day Pass. Who can ride?

Anyone listed on your membership can ride the Sky Ride for free during regular hours of operation. This includes “Plus” guests on both the Individual Plus and/or Family Plus memberships and Third Adults. Additional guests are not covered on the pass.

*Please note, the pass does not include after-hours events or members-only events. Please visit the Mountaineer Sky Ride page for hours of operation and the number of riders per chair.

What names are listed on a membership card?

The minimum age of a membership holder is 18. One adult (Individual Plus), two adults living in the same household (Family levels and higher) or a Third Adult added to a membership will be listed according to membership level. A membership card and/or valid photo ID are required for checking in.

My child will be visiting the Zoo with their school field trip, will our membership cover their visit?

School visits that include either a Zoo Exploration Tour or a Docent-led tour are not included in your basic membership benefits. Please visit our Schools & Groups page for more information about school groups.

Is there a discount on memberships for the military?

Yes. The military discount is $25 off any membership level. The military discount is offered to all active duty, veteran and retired military personnel any day of the year. Bring any of the following to qualify for the discount for you and your dependents living in the same household:

A valid military / retired military ID

A copy of your DD214

Your state driver’s license printed with veteran indicator or military identifier

Your ID issued by the VA, VFW or American Legion

This discount cannot be combined with other offers. The purchaser of the membership must be military; it is not applicable to the gift recipient. Please call 719-424-7815 for more information.