Memberships

Value, Flexibility, Fun.

Become a Cheyenne Mountain Zoo member today, and your family will enjoy VIP status for the whole year!

Cheyenne Mountain Zoo is one of America’s most exciting and scenic zoological parks. With so much to do and see, a membership allows you to do as much, or as little, as you like on each visit.

A Zoo membership is more than making memories that last a lifetime – $100,000 of membership revenue goes directly to the Zoo’s field conservation efforts. Our members are committed to saving species locally and globally!

As a member, you will enjoy the following:

  • Free daytime admission 365 days a year.
  • Free admission to the Will Rogers Shrine of the Sun.
  • Subscription to the Zoo’s monthly e-newsletter, The Waterhole.
  • Discounted tickets to Boo at the Zoo in October.
  • Unlimited free visits to Electric Safari, our holiday lights extravaganza.
  • Exclusive members-only early bird entry to the Zoo at 8 a.m. on summer Saturdays, May 1 through Labor Day weekend.
  • Invitations to members-only summer events.
  • Discounts on Zoo educational programs, camps, and birthday parties.
  • 10% members-only discount at Zoo gift shop.
  • $1 discount on Mountaineer Sky Ride tickets, or add a Sky Ride Day Pass for just $35!
  • $5 of every membership level goes to Making Waves, the Zoo’s capital campaign project, which includes new homes for our hippos and penguins, and a Guest Services/EdVenture building complex!
  • Vote each visit for a Quarters for Conservation project that inspires you.

RENEWING MEMBERS: – If you renewed your membership and everything remained the same, such as address, number of kids and the membership level, then we ask that you continue to use your existing membership card. Please see our “Go Green” initiative for more information. If you no longer have your membership card – No problem. Simply bring your photo ID to an admissions window and they will find you in our database.

 

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Membership FAQs

Frequently Asked Membership Questions

Your membership is very important to us! Below are some common questions about membership. If you have more specific questions, suggestions, comments or concerns, please Contact Us or call 719-424-7815.

  1. How long is my membership valid?

    Your membership is valid for one full year from the time of purchase. If you renew early, you will keep the same expiration date as before.

  2. What is the best way for me to purchase or renew a membership?

    If you are planning a visit to the Zoo within the next 10 days, the best way to purchase a membership is at the Zoo between 9 a.m. to 4 p.m. Be sure you have a valid photo ID at the time of purchase. You will be issued a temporary membership card until you receive your permanent membership card in the mail. If you purchase a membership online or through the mail, it can take up to 10 days for you to be recognized as an active Zoo member. Please note: Online purchases are only processed on business days, so if you purchase or renew a membership on the weekend, the processing of your purchase will not begin until the next business day.

  3. How many membership cards will I receive with my membership?

    All memberships come with one card. If you choose to add a Third Adult to your membership for $49.50, you will receive two cards. You can add a Third Adult to any membership level.  Only one Third Adult is permitted per membership. Coupons and discounts are not applicable. Minimum age requirement for the Third Adult is 18.

  4. How long will it take to get my new membership card?

    Membership cards require between 7 and 10 days to process, not including mail time. Please allow approximately two weeks to receive your membership card.

  5. How do I get a second membership card or replace a lost membership card?

    We are happy to print duplicate cards for a $5 fee. This fee covers our processing time and the printing of the card. Simply send us a check with instructions. Be sure to include your full name and any special requests. You may also request a duplicate card at the front entry between 9 a.m. to 4 p.m., every day, or call 719-424-7815 to pay with a credit card over the phone.

  6. I’ve lost my membership card and it takes 7 to 10 days to get a new one. Can I come to the Zoo in the meantime?

    You may come to the Zoo and check in as a member with a valid photo ID while your new card is being processed. You can also request a temporary membership card at the front entry until you receive your new card.

  7. Why is there no expiration date on my membership card?

    As part of our “Go Green” initiative, we no longer keep expiration dates on membership cards so you can use the same card year after year. If you would like to know the expiration date on your membership, please call or send us an email.

  8. I renewed my membership but I didn’t receive my card.

    If you renewed your membership and everything remained the same, such as address, number of kids and the membership level, then we ask that you continue to use your membership card. Please see our “Go Green” initiative for more information.

  9. Can I use my Cheyenne Mountain Zoo membership at other zoos?

    No. Cheyenne Mountain Zoo is one of only a handful of accredited zoos in the country that does not receive tax support of any kind. Because we depend on admissions, memberships and donations to operate the Zoo, we are unable to participate in the reciprocity program.

  10. We recently renewed our membership, but now we are moving. What can we do?

    Unfortunately, we are unable to issue refunds for membership. You may “gift” the remainder of your membership to a family member, friend or neighbor.

  11. I joined at one level, but now my circumstances have changed and I need a higher level membership. What can I do?

    You may upgrade your membership at any time. We have seven levels of membership, including Individual Plus, Family, Grandparent, Family Plus, Conservator, Patron and Patron Gold. You may also add one Third Adult to any membership at any time for an additional $49.50 (minimum age requirement is 18). Your membership will keep the same expiration date when you upgrade within the time period that your current membership is active.

  12. Can I loan out my membership card to a family member or friend?

    No. Your membership card(s) and associated privileges are not transferable to any other individual. To protect the rights of our members, you are required to show your photo ID, such as a driver’s license, at the time of your visit.

  13. Can a “Plus” person on a membership come by themselves or bring my kid(s)?

    No.  A “Plus” person (Individual Plus, Family Plus and higher) cannot come to the Zoo by themselves. A primary card holder who is listed on the membership card must be present in order to bring a “Plus” person. The same rule applies if you have the Mountaineer Sky Ride Day Pass provision on your membership. If you would like to designate someone to be part of your membership and to come to the Zoo by themselves, then you may add one Third Adult to any membership for $49.50.  For more information on the Third Adult, please refer to FAQ #14.

  14. I have a Third Adult on my membership. Can they bring the “Plus” person?

    If you have a Third Adult provision on an Individual Plus, Family Plus or higher membership, the Third Adult cannot bring a “Plus” person to the Zoo.  Only the primary card holder(s) can bring a guest with them each time they visit. A listed Third Adult can come to the Zoo by themselves without the primary card holder. For a Family or higher membership, a Third Adult can come to the Zoo by themselves and bring all of the children who are listed on the membership.  The minimum age requirement for a Third Adult is 18.

  15. Who can attend members-only events?

    Anyone who is listed on a membership can attend members-only events. For an Individual Plus membership, the primary card holder and his/her guest is included; for a Family or Grandparent membership, the one or two primary adults and any children listed on the card are included; for Family Plus and higher, any “Plus” people are included (x1 for Family Plus, x2 for Conservator and higher). Third Adults can also attend if they are listed on the membership. No guests are admitted to members-only events.

  16. As a member, where can I check in?

    Your membership card and a valid photo ID are required every time you check into the Zoo. Please go to any open window at the front gate. The Zoo is open every day at 9 a.m. and the last check-in is always at 4 p.m.!

  17. Can I include my grandchildren on my membership even if they don’t live with me?

    Yes. Grandchildren 18 and under can be listed on any level membership (except for the Individual Plus category).

  18. How do I stay updated on Zoo events?

    If you are a current member, and have given us your current email address, you will receive The Waterhole email newsletter once a month. You may subscribe now if you are not currently receiving The Waterhole emails. You may also check out the Members Only page, or the Events page to learn about what is new at the Zoo.

  19. I have Mountaineer Sky Ride Day Pass. Who can ride?

    The Sky Ride Day Pass is an additional $35 on a membership. Coupons and discounts are not applicable. Anyone who is listed on your membership can ride the Sky Ride for free during regular hours of operation. For an Individual Plus membership, the primary card holder and his/her guest are included; for a Family or Grandparent membership, the one or two primary adults and any children listed on the card are included; for Family Plus and higher, any “Plus” people are also included (x1 for Family Plus, x2 for Conservator and higher). Third Adults can also ride if they are listed on the membership. Guests are not covered on the pass. You must have the Sky Ride sticker on your membership card in order to ride the Sky Ride for free. Your membership card and a valid photo ID are required for checking in prior to getting on the ride. The pass does not include after-hours events or members-only events. Only one Sky Ride pass is permitted per membership and will expire on the same date as your membership. Please click here to see Sky Ride hours of operation and the number of riders per chair.

  20. What names are listed on a membership card?

    An Individual Plus membership lists one adult name on the card (minimum age is 18). For Family and higher levels, one or two adults who live in the same household are listed on the membership card (minimum age is 18).  If you have a Third Adult added to the membership for $49.50, that person will also be listed on the membership card. A membership card and a valid photo ID are required for checking in.

  21. My child will be visiting the Zoo with his school as part of a field trip.  Does my membership cover his visit that day?

    School visits that include either a ZOO Exploration or a Docent Tour are not included under your membership.  These experiences have an additional cost and are not covered under the basic membership benefits.  Please check with the school’s administration office to check if the field trip includes any additional experiences not otherwise covered by a membership. Please click here for more information about school groups.

  22. Is there a discount on memberships for the military?

    Yes. The military discount is $25 off any membership level. The military discount is offered to all active duty, veteran and retired military personnel any day of the year. Bring any of the following to qualify for the discount for you and your dependents living in the same household:

    • A valid military / retired military ID
    • A copy of your DD214
    • Your state driver’s license printed with veteran indicator or military identifier
    • Your ID issued by the VA, VFW or American Legion

    This discount cannot be combined with other offers. A valid military ID is required upon purchase and every time you check in as a Zoo member. The purchaser of the membership must be military; it is not applicable to the gift recipient. Please visit our membership page for more details. Please call 719-424-7815 for more information.

  23. Can I apply my tickets toward a membership?

    Yes. You may apply your general admission tickets purchased at the Zoo toward a new membership for you and your family within 14 days. Please email a copy of your receipt to membership@cmzoo.org; or call 719-424-7830. Refer to FAQ #24 for more information on what tickets are applicable.

  24. What tickets can I apply to a membership?

    You may apply one daytime visit to a membership within 14 days of purchase. If you choose an Individual Plus membership, you may apply up to two regular daytime admissions from your visit. For a Family or Grandparent membership, you may apply up to two adult regular daytime admissions and any of the children admissions that would be applicable under those membership levels (Family includes children who live in your household and are 18 years of age and younger; Grandparent includes your grandchildren who are 18 years of age and younger; any children not covered by the membership would not have their tickets applied towards a membership). For a Family Plus, you may apply tickets the same way as a Family or Grandparent membership in addition to one child or one adult daytime admission. Daytime admissions must be on one receipt. Please call 719-424-7830 for more information about what tickets are applicable to a membership.​

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Compare Membership Benefits & Prices

Member Benefits Individual Plus* $99.50 Family* $159 Grandparent* $159 Family Plus* $219 Conservator* $399 Patron* $769 Patron Gold* $1,519
Year-round free day-time admission Paw Paw Paw Paw Paw Paw Paw
Free admission to the Will Rogers Shrine Paw Paw Paw Paw Paw Paw Paw
$1 discounts on Mountaineer Sky Ride tickets Paw Paw Paw Paw Paw Paw Paw
10% members-only discount at Zoo gift shop Paw Paw Paw Paw Paw Paw Paw
Invitations to members-only Zoo events Paw Paw Paw Paw Paw Paw Paw
Discounts on Zoo educational programs & birthday parties Paw Paw Paw Paw Paw Paw Paw
Discounted tickets for Boo at the Zoo in October Paw Paw Paw Paw Paw Paw Paw
Special Zoo e-mail updates Paw Paw Paw Paw Paw Paw Paw
Unlimited visits to “Electric Safari” a wildly festive experience Paw Paw Paw Paw Paw Paw Paw
Exclusive members-only hours Paw Paw Paw Paw Paw Paw Paw
One free guest admission each visit (listed adult member must be present) Paw Paw
Two free guest admissions each visit (listed adult member must be present) Paw Paw Paw
Breakfast with Zoo President & CEO Paw
Exclusive Zoo gift Paw Paw
Patron appreciation dinner with President & CEO Paw Paw
Personally escorted Behind-the-Scenes Tour of the building or exhibit of your choice Paw

 

* A Family membership consist of one or two adults who live in the same household and any children 18 and under who live in that same household. A Grandparent membership consists of one or two adults in the same household and any grandchildren 18 and under (grandchildren do not need to live in that same household). A Third Adult addition to a membership is $49.50; only one per membership is allowed. The minimum age for a Third Adult is 18 with a valid photo ID. One Sky Ride Day Pass may be purchased per membership, and only in conjunction with a membership purchase, for an additional $35. Memberships do not include day care children.

Become a Member!

  • Join or renew online below – or – download a Membership Form.
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  • Apply your general admission tickets from your visit to the cost of a new Zoo membership for you and your immediate family. We’ll honor your receipt for 14 days after purchase. Please email a copy of your receipt to membership@cmzoo.org; or call 719-424-7830. Tickets cannot be applied to online orders. Only one daytime visit is applicable to a membership. Limits/exceptions apply; see FAQ #24 in the expandable above for full details.
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  • Membership cards require between 7 and 10 days to process, not including mail time.
  • Please allow approximately two weeks to receive your membership card.
  • Memberships cannot be refunded after purchase.
  • Prices and benefits subject to change.
  • Daycare children are not included.

 

CATEGORY DESCRIPTION COST

INDIVIDUAL PLUS

Unlimited daytime admission for one adult member.
1 free guest admission each visit

(listed adult on membership must be present).

 

 

FAMILY

Unlimited daytime admission for one or two adults living in the same household, and their children 18 and under
who live in that same household.

 

 

GRANDPARENT

Unlimited daytime admission for one or two adults living in the same household, and any grandchildren 18 and under
(grandchildren do not have to live in that same household).

 

 

FAMILY PLUS

Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

Member benefits include:
One free guest admission each visit
(listed adult on the membership card must be present).

 

 

CONSERVATOR

Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

Member benefits include:
Two free guest admissions each visit (listed adult on the membership card must be present).
Free shuttle rides (seasonal, weather dependent)
Invitation to Conservator Breakfast with Zoo President and CEO

 

 

PATRON

Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

Member benefits include:
Two free guest admissions each visit (listed adult on the membership card must be present)
Free shuttle rides (seasonal, weather dependent)
Exclusive zoo gift
Invitation to Patron appreciation dinner with Zoo President and CEO

 

 

PATRON GOLD

Unlimited daytime admission for one or two adults who live in the same household, and their children 18 and under who live in that same household, OR any grandchildren 18 and under (grandchildren do not have to live in that same household).

Member benefits include:
Two free guest admissions each visit (listed adult on the membership card must be present)
Free shuttle rides (seasonal, weather dependent)
Exclusive Zoo gift
Invitation to Patron appreciation dinner with Zoo President and CEO
Personally escorted behind-the-scenes tour of facility or exhibit of your choice

 

 

 

Additional options for your Membership at time of purchase:

ADD-ONS DESCRIPTION COST

THIRD ADULT

Unlimited daytime admission for one listed
Third Adult on any membership level.

(Option to add onto your Membership is at time of purchase.)




$49.50
 

SKY RIDE
DAY PASS

Unlimited free rides on the Mountaineer Sky Ride
during regular hours.

(Option to add onto your Membership is at time of purchase.)




$35
 

Way Beyond Watching!

A Zoo membership is more than making memories that last a lifetime – $100,000 of membership revenue goes directly to the Zoo’s field conservation efforts. Our members are committed to saving species locally and globally!

We Appreciate Your Support!